Experts have designed these Class 10 AI Important Questions Chapter 1 Communication Skills Class 10 Important Questions and Answers NCERT Solutions Pdf for effective learning.
Communication Skills Class 10 Important Questions
Class 10 AI Communication Skills Important Questions
Important Questions of Communication Skills Class 10 – Class 10 Communication Skills Important Questions
Very Short Answer Type Questions (1 marks each):
Question 1.
During a face-to-face job interview, the applicant maintains continuous eye contact throughout the conversation. What is the meaning conveyed by this non-verbal signal?
Answer:
Maintaining eye contact is a common indicator of self-assurance, genuineness, and participation in the discourse. It can generate a favorable impression on the interviewer.
Question 2.
In the context of a team meeting, a member constantly agrees with the speaker’s views by nodding. What kind of nonverbal signal does this provide about the team mentber?
Answer:
Engaging in nodding as a response demonstrates attentive attention and agreement with the speaker’s concepts. This non-verbal gesture indicates a sense of collaboration and endorsement among the team members.
Question 3.
Define verbal communication.
Answer:
Verbal communication refers to the use of spoken words to convey a message, idea, or information between individuals or groups.
Question 4.
During a public speaking event, the speaker observes some audience members crossing their arms and relaxing. What possible message may this body language communicate?
Answer:
Leaning back and crossing arms may be used to express disagreement or opposition. To engage the audience, the speaker should pay close attention to these indications and think about changing their message or strategy.
Question 5.
The team leader observes that team members often use the “thumbs up” emoji in a group chat to mark the accomplishment of projects. What non-verbal message does this communicate in the context of virtual communication?
Answer:
The “thumbs up” emoji in virtual communication functions as a non-verbal signal indicating approval, agreement, or recognition of accomplished duties. This gives the online connection a more cheerful tone.
Question 6.
During a team meeting one team member seems hesitant to speak up. How can verbal communication be utilised to encourage their participation?
Answer:
Encourage open-ended questions and actively listen to their responses, providing positive reinforcement for their contributions.
Question 7.
While negotiating, one party consistently uses gestures to emphasise points. What are the benefits of using effective gestures in this specific communication context?
Answer:
Efficient use of hand movements may improve the clarity and intensity of spoken communication. It enhances the negotiating process by introducing vitality, facilitating the communication of objectives, and emphasising important points more clearly.
Question 8.
What are the benefits of using this visual-communication strategy?
Answer:
Using a well-designed visualisation enhances clarity and aids in the efficient understanding of complex data. Visuals such as graphs can enhance the audience’s understanding of information.
Question 9.
Upon completing a group assignment, Rama receives feedback from her team members. How does receiving feedback from her team members help Rama improve the way she communicates with people?
Answer:
Receiving feedback from her team members allows Rama to understand how her communication style and contributions were perceived, helping her identify strengths and areas for improvement.
Question 10.
How does the communication cycle work?
Answer:
The sender encodes a message and transmits it through a selected channel to the receiver. The receiver decodes the message and provides feedback to the sender, completing the cycle.
Question 11.
Why is feedback an essential part of the communication cycle?
Answer:
Feedback allows the sender to verify whether the message was understood correctly and adjust their communication if needed, ensuring effective communication between parties.
Question 12.
During a performance review, Mohan’s supervisor provides him with descriptive feedback on his communication skills. How does receiving descriptive feedback from his supervisor benefit Mohan
Answer:
Mohan benefits from receiving descriptive feedback as it offers specific insights into his communication strengths and weaknesses, enabling him to make targeted improvements.
Question 13.
Lina gives a presentation to her classmates, and afterward, her instructor provides her with specific feedback. How does receiving specific feedback from her instructor help Lina in her future presentations?
Answer:
Receiving specific feedback from her instructor allows Lina to understand which aspects of her presentation were effective and which areas need improvement, guiding her to enhance her future presentations.
Question 14.
What role does noise play in the communication cycle?
Answer:
Noise includes physical distractions, language barriers, or internal biases, hindering the accurate transmission of messages.
Question 15.
Maya participates in a role-playing exercise during a communication workshop. What feedback did Maya receive from the facilitator?
Answer:
Maya received non-specific feedback from the facilitator, who praised her overall performance but did not provide specific areas for improvement.
Question 16.
Dev conducts a training session for new employees. What feedback did Dev receive from the participants?
Answer:
Dev received formative descriptive feedback from the participants, who appreciated his clear explanations but suggested he provide more interactive activities for engagement.
Question 17.
What is the difference between specific and nonspecific feedback?
Answer:
Specific feedback provides detailed information on performance or behaviour, while non-specific feedback is more generic and lacks precise details.
Question 18.
Why is it important for feedback to be timely?
Answer:
Timely feedback allows for immediate adjustment and correction, preventing misunderstandings and promoting continuous improvement in communication.
Question 19.
How can psychological barriers hinder communication?
Answer:
Psychological barriers are influenced by emotions, attitudes, and perceptions, such as prejudice or stress.
Question 20.
Give an example of a physical barrier to communication.
Answer:
Noise pollution, poor lighting, distance, and physical obstructions like closed doors or cubicle walls an examples of a physical barrier that can hinder effective communication.
Question 21.
Misinterpretations arise due to unclear communication protocols within your organisation. How can you address this organisational barrier?
Answer:
Establish clear communication guidelines and ensure they are communicated and understood by all members of the organisation.
Question 22.
Poor timing of communication leads to missed deadlines and confusion within your team. How can you improve the timing of communication to overcome this barrier?
Answer:
Set up an organised communication strategy that makes sure important messages get to the right people at the right time and allows people sufficient time to give feedback and clarification.
Question 23.
What types of barriers to effective communication could arise in a remote, distributed team?
Answer:
Barriers to effective remote team communication include technological issues, time zone differences, lack of face-to-face interaction, and difficulty building trustworthy relationships.
Question 24.
During a meeting, one team member keeps talking over others, which makes it hard to communicate. How can you address this interpersonal barrier?
Answer:
Set rules for polite conversation and tell everyone they can speak without interruptions, allowing each person to voice their thoughts.
Question 25.
Despite providing clear instructions, team members often fail to meet deadlines or deliverables. How can you overcome this barrier to effective communication?
Answer:
Provide enough support and resources, encourage open communication so that team members can ask for help or more information, set up a tracking system to keep an eye on progress, and give positive comments on performance so that any problems can be fixed immediately.
Question 26.
What are the semantic barriers to effective communication?
Answer:
Semantic barriers arise from differences in language, meaning, and interpretation, such as language diversity, jargon, or unclear terms.
Question 27.
How do perceptual barriers affect communication?
Answer:
Perceptual barriers result from differences in how individuals perceive information, including stereotyping, selective perception, and misinterpretation.
Question 30.
What measures can be taken to overcome communication barriers?
Answer:
Measures include clarifying objectives, encouraging active listening, using clear language, providing feedback, and conducting cultural sensitivity training, among others.
Question 31.
Why is effective communication important for individuals and organisations?
Answer:
Effective communication develops good connections, resolves disputes, encourages collaboration, and facilitates success for both individuals and organisations.
Question 32.
In a tech company manager needs to communicate new safety protocols to machine operators. Which principle of effective communication should the manager prioritise?
Answer:
The manager should prioritise clarity to ensure that the safety protocols are communicated clearly, concisely, and easily understandable to the machine operators.
Question 33.
A supervisor is providing feedback to an employee on their performance. Which principle of effective communication should the supervisor demonstrate to foster a positive interaction?
Answer:
The supervisor should demonstrate courtesy by using polite and respectful language, tone, and gestures while providing feedback to foster positive interaction with the employee.
Question 34.
How does conciseness contribute to effective communication?
Answer:
Conciseness helps convey messages straightforwardly, avoiding unnecessary details or verbosity.
Question 35.
How do skilled communicators benefit from effective communication?
Answer:
Skilled communicators have greater opportunities for professional advancement and can inspire others to achieve common goals.
Question 36.
A supplier negotiates terms with a client. To build a strong relationship with the client, what communication concept should the supplier use?
Answer:
The supplier should apply consideration by showing empathy and considering the client’s needs, concerns, and perspectives during the negotiation process to build a strong relationship.
Question 37.
Why is courtesy important in communication?
Answer:
Courtesy involves using polite and respectful language, tone, and gestures, which helps build positive relationships and rapport with the audience.
Question 38.
What are the 7Cs of effective communication?
Answer:
The 7 Cs of effective communication are Clarity, Conciseness, Consideration, Completeness, Courtesy, Correctness, and Consistency.
Question 39.
An organisation is launching a new product and needs to communicate its features to potential customers through various channels. Which principle of effective communication should the organisation focus on to ensure consistency?
Answer:
The organisation should focus on consistency to maintain uniformity in the message across different platforms and over time, build trust and credibility with potential customers.
Question 40.
State any two benefits of applying the 7Cs of effective communication?
Answer:
Benefits of the 7Cs of effective communication include:
(i) Improved understanding
(ii) Minimised misunderstandings
(iii) Strengthened relationships
(iv) Enhanced overall communication effectiveness
Question 41.
How writing skills are important part of communication?
Answer:
Writing skills are a crucial aspect of communication since they allow us to communicate our message effectively and easily over a long distance.
Question 42.
What are the four broad classification of sentences used while communicating with others?
Answer:
The four broad classification of sentences which are used in communication are as follows:
(i) Statement
(ii) Question
(iii) Imperatives
(iv) Exclamations
Question 43.
Describe the role of predicate in a sentence.
Answer:
The verb and the words fhat relate to it are included in the predicate component of a sentence. It describes the subject or tells whif the subject does with an action verb.
Question 44.
Write questions for these answers:
(a) Yes, I like apples very much.
(b) Neither I nor Mohan has broken the flower vase.
Answer:
(a) Do you like apples?
(b) Who has broken the flower vase – you or Mohan?
Question 45.
Rearrange the following to make meaningful sentences:
(a) World’s first Vedic clock/ will soon / boast the/ the city of Mahakal.
(b) Prepared to/ Nagaland is/ host the first/ bird documentation.
Answer:
(a) The city of Mahakal will soon boast the world’s first Vedic clock.
(b) Nagaland is prepared to host the first bird documentation.
Question 46.
Convert the following sentences to active/passive forms:
(a) The food can now be removed from the table:
(b) Who has taken away my pen?
Answer:
(a) We can now remove the food from the table.
(b) By whom has been my pen taken away?
Question 47.
Write the negative sentences for the following:
(a) Mehul will go to the market in the evening.
(b) India skipper had announced retirement yesterday.
Answer:
(a) Mehul will not go to the market in the evening.
(b) Indian skipper had not announced retirement yesterday.
Short Answer Type Questions (2 marks each)
Question 1.
List two best practices for effective communication.
Answer:
Use simple language.
Be respectful of others’ opinions.
Do not form assumptions about culture, religion, or geography.
Try to communicate in person as much as possible.
Use visuals.
Take the help of a translator to overcome differences in language. (Any two)
Question 2.
Mr. Aakash Bose, who owned “Roman Enterprises,” a company that made different kinds of electronics, noticed that his employees were unhappy and that their goals weren’t being met. They asked his son Nakul, who had just finished his MBA, to help them figure out what was happening. Nakul found out that his father was the only one who could make decisions about the business. It was hard for Mr. Aakash Bose and his workers to understand each other because he didn’t trust them. As a result, staff confidence dropped, making people unhappy, and the company failed to meet its goals. What visual methods could have been employed to facilitate better understanding and collaboration between Mr. Aakash Bose and his employees?
Answer:
Visual methods like organisational charts or process diagrams could have been used to illustrate decisionmaking structures and empower employees by clarifying their roles and responsibilities.
Question 3.
During a group discussion, one participant nods frequently while another crosses their arms. Interpret the potential meanings of these contrasting non-verbal signals and their impact on the discussion.
Answer:
Frequent nodding indicates agreement and engagement, creating a positive atmosphere. However, crossed arms may signify disagreement, defensiveness, or a closed mindset. Recognising and addressing these signals can help manage the dynamics of the discussion.
Question 4.
Explain types of non-verbal communication.
Answer:
Two primary types of non-verbal communication are:
Body Language: This includes gestures, facial expressions, posture, and movements. Body language can convey emotions, attitudes, and intentions without verbal expression.
Visual Communication: Visual elements such as images, charts, graphs, and symbols convey information. Visual communication is essential in presentations, signage, and design, providing a nonverbal way to communicate complex ideas or data.
Question 5.
During a team meeting, Sarah, a team leader at a marketing firm, presents a new advertising campaign proposal to her team. She explains the concept in detail, using clear and concise language to articulate the key ideas and objectives of the campaign.
How can Sarah utilise verbal communication to ensure her team understands and engages with her advertising campaign proposal?
Answer:
Sarah can utilise verbal communication by:
Using clear and concise language to explain the concept and objectives of the campaign.
Encouraging open dialogue and inviting questions to ensure her team fully understands the proposal.
Question 6.
How does active listening contribute to effective verbal communication?
Answer:
Active listening involves fully concentrating, understanding, and responding to a speaker. Verbal communication helps people understand each other better, avoid mistakes, and create a good conversation setting when talking to someone. It shows respect and encourages open dialogue.
Question 7.
How can clarity and precision benefit verbal communication?
Answer:
Clear and precise verbal communication has several benefits. It minimises misunderstandings, enhances understanding, builds credibility, facilitates decision-making, strengthens relationships, increases efficiency, and reduces errors. Overall, it contributes to improved communication outcomes.
Question 8.
In the training session, Anil, the sales manager, is teaching the new sales representative how to talk to customers in a good way. He wants to highlight the importance of both verbal and non-verbal communication in building rapport with customers. How can Anil emphasise the significance of verbal and non-verbal communication in customer interactions during the training session?
Answer:
Anil highlights the importance of verbal communication in product information delivery. He promotes clear, uncomplicated product features, benefits, and value propositions. Anil builds connections and meets customer needs with active listening, open-ended inquiries, and pleasant language. Anil also stresses the importance of body language, facial expressions, and eye contact in developing customer trust, confidence, and empathy.
Question 9.
Somi is a marketing manager responsible for launching a new product line. As part of her role, she needs to communicate the marketing strategy to her team and gather feedback on their understanding and input. How does the communication cycle apply to Somi’s situation, and why is feedback important in this context?
Answer:
Somi creates a marketing strategy and encodes it into a message. She then informs her staff through a channel. The team interprets and replies to the message, offering feedback to clarify, resolve problems, and suggest changes. Feedback helps Somi assess her communication, clear misunderstandings, and boost productivity. Feedback improves team communication and collaboration, resulting in a successful product launch.
Question 10.
What are the fundamental elements of the communication cycle?
Answer:
The communication process typically involves several stages: encoding, transmitting, receiving, decoding, and feedback. Senders encode their thoughts into a message. Transmission involves speaking, writing, or gesturing to deliver a message. Receiving occurs when the message reaches the intended recipient. Decoding is the process of interpreting and understanding the message. Finally, feedback involves the recipient responding to the sender’s message, completing the communication cycle.
Question 11.
Sunita, a marketing manager, needs to communicate the launch plan for a new product to her team. However, she encounters challenges in ensuring the message is effectively conveyed What steps can Sunita take to ensure effectiv communication of the launch plan to her team?
Answer:
Sunita could start communicating by thoroughly encoding the launch strategy. She should then choose a team meeting or email based on the information’s complexity and urgency. Sunita should give the message when all team members are present and attentive. During the communication she should actively engage her team members encourage feedback, and address any questions or concerns promptly. To complete the communication cycle, Sunita should ask her colleagues for feedback after delivery.
Question 12.
Why is it important for feedback to be specific rather than non-specific?
Answer:
Specific feedback offers clear guidance on areas of strength and areas for improvement, enabling individuals to make targeted adjustments and enhance their skills effectively. Non-specific feedback, on the other hand, may not provide sufficient direction for growth and development.
Question 13.
Nikita is part of a team working on a group project for her business course. During team meetings, members provide feedback on each other’s contributions, but it tends to be vague and nonspecific. How does non-specific feedback impact the effectiveness of Nikita’s team project?
Answer:
Non-specific feedback in Nikita’s team project may lead to confusion and ambiguity among team members regarding their performance and areas for improvement. Without clear guidance, individuals may struggle to understand how to enhance their contributions to the project, potentially hindering overall team performance and project outcomes.
Question 14.
What is descriptive feedback? How does contribute to effective communication?
Answer:
Descriptive feedbackis detailedinformation provided to someone based on their performance, work, or behaviours, emphasising both strengths and areas for improvement. Descriptive feedback contributes to effective communication by providing individuals with detailed insights into their performance or behaviour, facilitating understanding, growth, and improvement in communication skills.
Question 15.
Give an example of non-specific feedback and explain why it might be less effective.
Answer:
An example of non-specific feedback could be: “Good job on the project. ” This feedback lacks detail and does not specify what aspects of the project were successful or where improvements could be made. As a result, it offers little guidance for further development and may not be as impactful in promoting growth.
Question 16.
Karan, a human resources manager, conducts performance reviews for employees in his department. He recognises the importance of providing descriptive feedback to help employees grow and develop professionally. How can Karan use descriptive feedback to support employee development during performance reviews?
Answer:
Karan can use descriptive feedback to offer specific examples of employees’ strengths and areas for improvement in their job performance. He might compliment an employee for their great leadership during a recent project and suggest time management improvements. Karan gives workers thorough feedback to help them understand their performance and improve their skills.
Question 17.
State any two measures to overcome the communication barriers.
Answer:
Measures to overcome communication barriers:
(i) Clarify the ideas before communication
(ii) Communicate according to the needs of the receiver
(iii) Be aware of the languages, tone, and content of messages (Any two)
Question 18.
Neeraj, a sales representative of ‘Omida Ltd.,’ has changed seven jobs in the last year. He is a hardworking person but is not able to finalise deals with his customers due to inadequate vocabulary and the omission of needed words. Sometimes he uses the wrong words because which intended meaning is not conveyed. All this created a misunderstanding between him and his clients.
(i) Identify the communication barrier discussed above.
(ii) State the category of this communication barrier.
Answer:
(i) Badly expressed message. Neeraj faces a communication barrier due to his limited language and vocabulary skills, which hinders his ability to effectively communicate with clients.
(ii) This is a semantic communication barrier. Semantic barriers cause miscommunication due to discrepancies in word and symbol perception. Due to his limited vocabulary, Neeraj’s contact with customers is hindered by semantic barriers.
Question 19.
A strike took place in a cloth manufacturing company. The workers were demanding a few things which the management knew were impossible for them to agree to. Nikita who was an MBA pass out from a very high-rated college was given the responsibility to negotiate with the workers on behalf of the top management. However, when Nikita communicated her ideas to the workers, they were not able to understand as her language was too complex, and many of the words she used were generally understood only by graduates. Most of the workers had gone to school only up to 8 th standard. What one measure would you suggest to her to improve her communication effectiveness?
Answer:
She should communicate according to the needs of the receiver. When Nikita communicated her ideas to the workers, they were not able to understand as her language was too complex, and many of the words she used were generally understood only by graduates.
Question 20.
How can feedback barriers be mitigated in a professional setting?
Answer:
Feedback barriers can be mitigated by establishing clear feedback mechanisms, encouraging open dialogue, and creating a culture that values constructive criticism. Timely and specific feedback helps address misunderstandings and ensures effective communication between parties.
Question 21.
Why is it important to establish clear communication protocols in an organisation?
Answer:
Clear communication protocols define guidelines for communication processes, ensuring that messages are conveyed effectively, responsibilities are clearly outlined, and misunderstandings are minimised, thus facilitating smoother organisational communication.
Question 22.
Rajesh, a software engineer at Tech Solutions Inc. has switched jobs six times in the past year. Despite his dedication and strong technical skills, he struggles to effectively communicate with Vis colleagues and clients. His emails and reports aren’t always clear, which causes confusion and delays in finishing projects. Rajesh’s difficulty in articulating ideas and using appropriate technical terminology has resulted in frustration among his team members and clients.
(i) What communication barriers does Rajesh face at Tech Solutions Inc.?
Answer:
Rajesh struggles to express ideas clearly and lacks appropriate technical terminology or jargon, leading to misunderstandings and delays in projects.
(ii) How do Rajesh’s communication barriers affect relationships at work?
Answer:
Rajesh’s unclear communication frustrates colleagues and clients, impacting teamwork and potentially tarnishing the company’s reputation.
Question 23.
What is a semantic barrier? How can organisations address semantic barriers to communication?
Answer:
A semantic barrier arises from differences in language, meaning, and interpretation. Organisations can address semantic barriers by using clear and concise language, avoiding jargon, providing definitions for ambiguous terms, and ensuring that messages are easily understood by all parties involved.
Question 24.
What steps can individuals take to improve interpersonal communication skills and overcome barriers in personal interactions?
Answer:
Individuals can improve interpersonal communication skills by practicing active listening, encouraging empathetic thinking, and developing self-awareness. Trusting others, keeping an open mind, and paying attention to body language can also help people communicate better and get along better with each other.
Question 25.
How do effective communicators inspire others?
Answer:
Effective communicators inspire others by delivering well-planned and purposeful messages through various channels, engaging people, and accomplishing their objectives, demonstrating leadership and influence.
Question 26.
Soni is a project manager leading a team of software developers. During a team meeting, she presents a new project timeline; but some team members seem confused and ask for clarification. How can Soni apply the clarity principle to improve communication with her team regarding the project timeline? What strategies can she use to ensure her message is easily understandable to all team members?
Answer:
Soni can use the principle of clarity by breaking down hard-to-understand information into small portions, speaking in simple terms, and showing the project plan with charts or graphs. She could also support open communication and ask for feedback so that any areas of misunderstanding are quickly fixed.
Question 27.
Rohan is a customer service representative dealing with a frustrated customer who received a defective product. Despite Rohan’s efforts to assist, the customer becomes increasingly agitated. How can Rohan apply the principles of effective communication to diffuse the situation and provide satisfactory assistance? What strategies can he use to address the customer’s concerns respectfully and effectively?
Answer:
Rohan can demonstrate consideration by actively listening to the customer’s grievances without interrupting and acknowledging their frustration empathetically. He can use polite language and assure the customer that their concerns are being taken seriously. Additionally, Rohan can offer solutions or alternatives to resolve the issue promptly, demonstrating his commitment to providing excellent customer service.
Question 28.
Why is it essential for communicators to use a variety of channels to engage people effectively?
Answer:
Using multiple communication channels allows communicators to reach a broader audience and adapt to different preferences, increasing the chances of successful engagement and achieving communication objectives.
Question 29.
What do you mean by consideration in effective communication?
Answer:
Consideration involves showing empathy and considering the needs, concerns, and perspectives of the audience, which helps in tailoring the message appropriately and fostering a positive rapport.
Question 30.
Mani is a marketing manager tasked with launching a new product campaign. She sends out an email to her team outlining the campaign strategy, but some team members express confusion about their roles and responsibilities. How can Mani apply the principle of completeness to ensure her team fully understands their tasks?
Answer:
Mani can ensure completeness by clearly outlining each team member’s role, specifying deadlints, and providing any relevant resources or guidelines they may need. She should anticipate potential questions or concerns and address them proactively in the email to avoid confusion. Mani could also encourage team members to ask questions or seek clarification if they are unsure about their tasks.
Question 31.
Jayant, a supervisor at a manufacturing plant, needs to communicate a change in safety protocols to his team following an accident. He wants to ensure that his message is conveyed accurately and that his team understands the importance of the new procedures. How can he maintain consistency in communicating these protocols to his team to ensure they understand and adhere to them effectively?
Answer:
Jayant can use correctness by making sure the information he gives tohis teamiscorrect by studying and checking it carefully. He should make sure that his message is short, clear, and free of any mistakes in grammar or facts. To maintain consistency, Jayant could use multiple communication channels, such as verbal announcements, written memos, and training sessions, to reinforce the new safety protocols consistently over time.
Question 32.
Describe how being polite in communication can help you build stronger relationships with customers.
Answer:
By using polite and respectful language and gestures, courtesy in communication cultivates a positive customer experience, enhancing satisfaction and loyalty to the organisation or brand.
Question 33.
Write a paragraph about a trip to a hill station you had taken with your family. Make sure to follow all the rules of sentences, and paragraphs you have learnt.
Answer:
Last summer, my family and I embarked on a memorable journey to the serene hill station of Shimla. Nestled in the lap of the majestic Himalayas, Shimla welcomed us with its cool climate and breath-taking landscapes. Our days were filled with leisurely walks along the Mall Road, where colonial architecture met modern amenities. We visited the historic Christ Church, admired the panoramic views from the Scandal Point, and enjoyed horse rides on the Ridge.
The highlight of our trip was the adventurous trek to Jakhu Hill, the highest peak in Shimla, where we were greeted by playful monkeys and a towering statue of Lord Hanuman. The evenings were spent savouring delicious Himachali cuisine and sharing stories around a warm bonfire.
This trip to the hill station was not just a retreat from the sweltering heat of the plains but also a precious bonding time for our family. The memories we made in Shimla are etched in our hearts, reminding us of the beauty and tranquillity that nature holds.
Question 34.
Write a paragraph about a movie you enjoyed with your family at your home. Make sure you follow all the rules of sentences, and paragraphs you have learnt.
Answer:
One evening, my family and I decided to watch the Hindi movie “Dangal” at home. “Dangal”, a biographical sports drama, is a film that left us inspired and moved. The movie, directed by Nitesh Tiwari, is based on the life of Mahavir Singh Phogat, a former wrestler, and his two wrestler daughters, Geeta and Babita.
The film beautifully captures their journey, struggles, and triumphs. As we watched the movie, we were deeply touched by the determination and resilience of the Phogat sisters, who broke societal norms and made their mark in a male-dominated sport. The movie’s powerful performances, especially by Aamir Khan, and its gripping storyline kept us engaged throughout.
The inspiring message of the movie, emphasising the importance of hard work, perseverance, and breaking gender stereotypes, resonated with all of us. Watching “Dangal” was not just an entertaining experience, but also a thoughtprovoking one that led to interesting discussions among us post the movie. It was indeed a memorable family movie night.
Question 35.
Distinguish between simple and compound sentences with suitable examples.
Answer:
| Simple sentence | Compound sentence |
| It is made up of a single independent clause with no conjunctions or dependent clauses. | It has no legal backing and can cause complications in some instances. |
| The young prince was crowned as the new king. | It contains two independent clauses joined by a conjunction like and but, or, etc. |
| For example: My boys are very naughty. | For example: Ramesh has a dog and a kennel for the dog to live in. |
Question 36.
Define Article. Discuss the different types of articles with suitable examples.
Answer:
An article is a kind of adjective which is always used with a noun and gives some information about it.
For example: It is difficult to find an error in his review.
The different types of articles are di cussed below: Indefinite Articles ‘ a ‘ and ‘an’
(i) A: It is used before a word which starts with a consonant sound.
For example: I have a question which has been bothering me since yesterday.
(ii) An: It is used before a word which starts with a vowel sound.
For example: He was bitten by an ant while he was playing in the garden.
Definite article ‘the’
(iii) The: It is called a definite article because it refers to a specific noun.
For example: We are going to visit the museum.
Question 37.
Distinguish between active and passive sentences with suitable examples.
Answer:
| Active sentence | Passive sentence |
| When the subject of the sentence is performing the action, the sentence is stated in active voice. | When someone or something does anything to the subject of the sentence, the sentence is expressed in passive voice. |
| For example: Ram has called off the meeting. | For example: The meeting was called off by Ram. |
Question 38.
What do you mean by preposition? Write any two examples of preposition.
Answer:
It is a word that comes before a noun or pronoun to link it to another word in the sentence.
For example: (i) Amy sat beneath the tree to perform yoga.
(ii) An unknown car is parked in front of her house since yesterday.
Question 39.
Make suitable correction for the underlined part in the following sentences:
(i) Ram worked hard and he failed.
(ii) Susan is a housewife. Susan cooks tasty food.
(iii) Sam quick ran to catch the bus.
Answer:
(i) Ram worked hard yet he failed.
(ii) Susan is a housewife. She cooks tasty food.
(iii) Sam quickly ran to catch the bus.
Key Words :
- Syntax: Principles that organise words to make grammatically accurate sentences are called syntax.
- Proxemics: Study of how people use and perceive the physical space around them.
- Haptics: The study of communication through touch.
- Olfactics: The study of how scents are used to communicate.
- Kinesics: The study of body movements as a form of communication.
- Chromatics: The use of colour to convey messages or evoke emotions.
- Sender: A person who conveys his thoughts or ideas to the receiver.
- Encoding: Process of converting the message into communication symbols.
- Decoding: Process of converting encoded symbols of the sender.
- Receiver: The person who receives communication from the sender.
- Interpersonal Barriers: Lack of true personality clashes, poor listening skills.
- Perceptual Barriers: Stereotyping, selective perception, misinterpretation.
7Cs of effective communication:
- Clarity: Clear
- Conciseness: Brief
- Consideration: Empathy
- Completeness: Comprehensive
- Courtesy: Politeness
- Correctness: Accuracy
- Consistency: Uniformity
Case Based Subjective :
I. Read the following text and answer the following questions based on the same:
Sunita is a project manager at a software development company, overseeing the development of a new mobile application. Her team comprises software engineers, UX/UI designers, and quality assurance testers. Sunita recognises the importance of effective communication in ensuring the success of the project. She actively engages with her team, encourages open communication, and provides regular updates on the project’s progress. However, recently, Sunita has noticed some communication challenges arising within her team, leading to misunderstandings and delays in project timelines.
Qustion 1.
What are some potential reasons for the communication challenges Sunita’s team is facing?
Answer:
Potential reasons for the communication challenges could include differences in communication styles among team members, unclear project goals or expectations, insufficient feedback mechanisms, or technological barriers hindering effective communication.
Qustion 2.
How can Sunita address the communication challenges within her team?
Answer:
Sunita can improve team communication by holding regular team meetings to clarify project goals and expectations, encouraging active listening and open dialogue, setting up clear feedback and communication channels, and using technology to collaborate.
Qustion 3.
What role does active listening play in improving communication within Sunita’s team?
Answer:
Active listening helps Sunita’s team feel heard, understood, and appreciated, boosting communication. Sunita may create trust and cooperation by carefully listening to their problems, comments, and suggestions, improving communication and project results.
Qustion 4.
What steps can Sunita take to prevent future communication challenges from arising within her team?
Answer:
Sunita can prevent future communication issues by setting clear communication protocols and expectations from the start of the project, conducting regular communication assessments to identify and address emerging issues, providing ongoing communication training or workshops for team members, and fostering a culture of open communication and mutual respect.
II Read the following text and answer the following questions based on the same:
Samantha is a new manager at XYZ marketing firm. She has just completed her first quarterly meeting on growth and future prospects of the firm with her team. But, after the meeting was over several members have frustration with her communication style as none were able to comprehend whatever she had discussed. They say that she spoke too quickly and didn’t allow enough time for questions or discussion. The firm is not satisfied with her communication skills and thinking to replace her with other candidate. (1 mark for each question)
Qustion 1.
What is the significance of communication style for a manager?
Answer:
The communication style of a manager is crucial in establishing strong relationships with the team and effectively leading them towards the achievement of common goals.
Qustion 2.
How can speaking too quickly negatively impact a team meeting?
Answer:
Speaking too quickly can prevent team members from effectively understanding the manager’s ideas and can also limit opportunities for questions and discussion, which are important for ensuring that everyone is on the same page.
Qustion 3.
Why is it important for a manager to allow time for questions and discussion in team meetings?
Answer:
Allowing time for questions and discussion in team meetings is important because it allows team members to provide feedback, express concerns, and contribute their own ideas. This helps to build trust and understanding between the manager and the team, and can ultimately lead to better decisionmaking and outcomes.
Qustion 4.
What steps can Samantha take to improve her communication with her team?
Answer:
To improve her communication style, Samantha can work on slowing down her speech, make an effort to actively listen to her team, ar h encourag equestions and discussion during meetings. Additionally, she could consider seeking feedback from her team and working with a mentor or coach to develop her communication skills.
III Read the following text and answer the following questions based on the same:
Imagine you are a project manager in a construction company and you need to oversee the building of a new high-rise office complex. Your team is composed of engineers, architects, and construction workers, all of whom have different backgrounds and expertise. To ensure the success of the project, it’s crucial that you have effective communication skills to convey your ideas and expectations to your team. This means being able to listen actively, ask clarifying questions, and express your thoughts clearly and concisely. Good communication can help avoid misunderstandings, resolve conflicts, and keep the project moving forward smoothly. By honing your communication skills, you can be an effective leader and ensure the successful completion of the project. (1 mark for each question)
Qustion 1.
What a manager should do to promote effective communication among his team members?
Answer:
Effective communication is critical for building a strong, productive team, and there are several things that a manager can do to promote effective communication among team members. Here are some tips:
(i) Encourage open communication
(ii) Use various communication channels
(iii) Foster active listening.
Qustion 2.
Why is effective communication important for the success of the project?
Answer:
Effective communication is important for the success of the project because it helps convey ideas and expectations to the team, avoid misunderstandings, resolve conflicts, and keep the project moving forward smoothly.
Qustion 3.
What does it mean to “listen actively” in the context of the passage?
Answer:
Listening actively in the context of the passage means paying attention and being receptive to what others are saying, to ensure a full understanding of their ideas and perspectives.
Qustion 4.
How can honing communication skills help the project manager be an effective leader?
Answer:
Honing communication skills can help the project manager be an effective leader by enabling them to express their thoughts clearly and concisely, resolve conflicts, avoid misunderstandings, and keep the project moving forward smoothly. This leads to a successful completion of the project.